Our Mission: Simplifying Healthcare Compliance
We're building the tools that make HIPAA-compliant call recording accessible, affordable, and hassle-free for Medicare and ACA agencies.
Our Story
calls.guru was founded in 2022 by a team of healthcare compliance experts and technology innovators who saw a critical gap in the market: Medicare Advantage Organizations and ACA agencies were struggling with cumbersome, expensive call recording solutions that weren't designed for their specific compliance needs.
After experiencing firsthand the pain of CMS audits and the challenge of maintaining 10-year call retention, our founders set out to build a solution that would make compliance simple, affordable, and stress-free.
Today, calls.guru serves hundreds of healthcare agencies across the United States, helping them meet regulatory requirements while saving time and money with our innovative credit-based system and purpose-built compliance tools.
Our Core Values
These principles guide everything we do at calls.guru
Security First
We never compromise on security. Your data's protection is our highest priority, with HIPAA compliance built into every feature.
Customer Partnership
We see ourselves as compliance partners, not just vendors. Your success is our success, and we're invested in your regulatory well-being.
Regulatory Excellence
We stay ahead of healthcare compliance requirements so you don't have to, with continuous updates to match evolving regulations.
Long-term Thinking
Our 10-year retention approach reflects our commitment to supporting your long-term compliance needs, not just quick fixes.
Focused Innovation
We innovate specifically for healthcare compliance, creating purpose-built solutions rather than one-size-fits-all tools.
Empathy in Design
We design with empathy for compliance officers and healthcare administrators, creating intuitive tools that reduce stress.
Our Journey
The evolution of calls.guru
Foundation
calls.guru was founded by Sarah Johnson and Michael Chen after identifying the need for specialized call compliance solutions in healthcare.
Beta Launch
Our first beta version launched with 10 Medicare Advantage agencies, focusing on basic call storage and HIPAA compliance.
Credit System Introduction
We introduced our innovative credit-based system, allowing agencies to pay only for what they need while ensuring 10-year retention.
Compliance Core Release
Launched our Compliance Core feature with AI-powered transcription and rule-based scoring for CMS requirements.
SOC-2 Certification
Achieved SOC-2 Type II certification, demonstrating our commitment to security and compliance standards.
National Expansion
Expanded to serve hundreds of healthcare agencies nationwide, with specialized solutions for Medicare, ACA, and healthcare providers.
Compliance & Certifications
Our commitment to security and regulatory compliance
HIPAA Compliant
Our platform is fully HIPAA compliant, with all necessary technical, physical, and administrative safeguards in place.
SOC-2 Type II Ready
We're SOC-2 Type II ready, demonstrating our ongoing commitment to security, availability, and confidentiality.
AES-256 Encryption
All data is encrypted at rest with AES-256 and in transit with TLS 1.3, exceeding industry security standards.
Ready to simplify call compliance?
Join hundreds of healthcare agencies who trust calls.guru for their HIPAA-compliant call recording needs.